Effective Date: [12/20/2024]

At R2M Phone Trading, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.r2mrecycling.com] or use our services. By accessing our site or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We may collect personal and non-personal information about you in the following ways:
1.1 Personal Information
Personal information refers to details that can identify you, including:
  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: If you create an account, we may collect login credentials.
  • Device Information: Details about the devices you submit for services, such as make, model, and condition.
  • Payment Information: Billing address and payment details for transactions.
1.2 Non-Personal Information
Non-personal information includes:
  • IP address
  • Browser type and version
  • Pages viewed on our site
  • Time spent on our site
  • Referring website
1.3 Cookies
We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can disable cookies in your browser settings, but this may affect site functionality.

2. How We Use Your Information
We use the information collected to:
Process and fulfill your service requests (e.g., testing, refurbishment, recycling).
Communicate with you regarding quotes, inquiries, or updates.
Improve our website, services, and user experience.
Comply with legal and regulatory requirements.
Protect against fraudulent or unauthorized transactions.

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following scenarios:
3.1 Service Providers
We may share your data with third-party vendors, contractors, or affiliates who assist in providing our services (e.g., payment processors, shipping partners).
3.2 Legal Compliance
We may disclose your information if required by law or to:
Respond to legal processes or government requests.
Protect our legal rights, privacy, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights
You have certain rights regarding your personal information, including:
  • Access and Correction: Request access to or corrections of your data.
  • Data Deletion: Request that we delete your personal data, subject to legal obligations.
  • Opt-Out: Opt-out of marketing emails by clicking the unsubscribe link in our emails or contacting us directly.
  • Cookies: Disable cookies through your browser settings.
To exercise these rights, please contact us at [info@r2mrecycling.com].

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy
Our site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us to remove it.

9. International Users
If you are accessing our site from outside the United States, please note that your information may be transferred, stored, and processed in the United States. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with the “Effective Date” updated accordingly. Your continued use of our site or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@r2mrecycling.com
Address: 8140 Mark Twain St, Detroit, MI 48228
By using our site and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.